studio Coordinator
Onyx Studio is looking for a vibrant, personable & creative professional to assist our team with reception responsibilities as well as direct marketing and studio needs. This dynamic role includes but is not not limited to: Welcoming ALL clients both with and without appointments as first priority, qualifying & assessing client needs, followed by appointment scheduling with the Sale & Design team, knowledge of basic pricing & product information, managing our sample checks & balances system to include sample inventory, tracking, & delivery/pick-up, as well as general studio upkeep & merchandising. Additionally, this role requires light assistance with Marketing, specific to collaboration with our Social Media team by aiding in content creation and other loose marketing needs.
RESPONSIBILITIES
Establish a warm and welcoming environment for clients and visitors.
Represent the Onyx Studio brand professionally.
Determine client needs and facilitate the appointment schedule with our sales/design team.
Welcome appointment attendees and prepare meeting space followed by clean up post selection meetings.
Put away returned samples to the studio floor and share notes with the sales team per any project updates.
Provide basic pricing and product knowledge to assist visitors prior to an appointment.
Manage the sample system for the studio: Including checkout, tracking & return of samples as well as ordering, and organization of the sample storage space, while purging discontinued items.
Package and ship introductory sample kits to trade professionals.
Package and ship samples to remote/out of state clients.
Assist the sales team with delivery & pick up of samples that are to be returned to the studio from local client trade professionals.
Label & sticker new samples/boards and merchandise for display.
Basic studio upkeep: watering plants, sanitizing meeting tables, spot dusting display shelves, sweeping/mopping entrance and floors as needed.
Receive and inspect UPS/FEDEX and LTL shipments delivered to the studio.
Assist the sales team with the re-merchandising schedule to keep the studio fresh and accessible including front window display scheduled updates & removing discontinued merchandise.
Occasional assist to our Logistics team with tasks associated with warehouse operations including but not limited to receiving & inspecting shipments when needed into the studio.
Schedule & content collaboration with our Social Media team, to include content creation, IE flat lays & vendor social collabs, collecting installation images, etc.
Other loose marking responsibilities include rare but occasional website updates, coordinating & executing marketing materials & samples as needed, and event coordination as needed.
Follow Onyx Studio policies and procedures.
SKILLS
Provide superior customer service to all.
Proficiency in English
Clear, kind communication along with interpersonal skills
Detail oriented & time management are a MUST
Friendly, outgoing, confident and engaging personality with a Team Work mindset
Flexible & organized mindset to manage a range of responsibilities and tasks from day to day
Creative background in marketing and/or design required
MAC computer
High school degree
BENEFITS
Health Insurance
Paid Flex Days
Paid Vacation
Paid Holidays
Parking Garage Pass
Simple IRA with Employer Match
SCHEDULE
Onyx Studio showroom hours are M - F, 9am to 5pm, and by appointment only on the weekends.
Job Type: Full-time in studio (40 hours). This role is not for remote seeking applicants.
NOTA BENE
Benefit Conditions:
Waiting period may apply
Only full-time employees eligible
Ability to Commute: Bozeman, MT 59715 (required)
Ability to Relocate: Relocate before starting work (required)
COMPENSATION PACKAGE
Starting Pay: $22 - $24.00 per hour based on experience.
Bonus opportunities
Work Location: In person