studio marketing & support role

Onyx Studio is looking for a vibrant, dynamic & creative professional to assist our team with reception responsibilities as well as direct marketing and studio needs. Duties include but are not limited to: Welcoming clients both with and without appointments as first priority, qualifying & assessing client needs, followed by appointment scheduling with the Sale & Design team, knowledge of basic pricing & product information, managing our sample checks & balances system to include sample inventory, tracking, & delivery/pick-up, as well as general studio upkeep & merchandising. Additionally, this role requires light assistance with Marketing, specific to collaboration with our Social Media team by aiding in content creation and other loose marketing needs.

Responsibilities*

• Establish a warm and welcoming environment for clients and visitors.

• Represent the Onyx Studio brand professionally & creatively.

• Determine client needs and facilitate the appointment schedule with our sales/design team.

• Welcome appointment attendees and prepare meeting space followed by clean up post selection meeting.

• Put away returned samples to the studio floor and share notes with the sales team per any project updates.

• Provide basic pricing and product knowledge to assist visitors prior to an appointment.

• Manage the sample system for the studio: Including checkout, tracking, & return of samples as well as ordering, and organization of the sample storage space, and purging discontinued items.

• Package and ship introductory sample kits to trade professionals.

• Package and ship samples to remote/out of state clients.

• Assist the sales team with delivery & pick up of samples to be returned to the studio from local client trade professionals.

• Label new samples/boards and merchandise for display.

• Basic studio upkeep: watering plants, sanitizing meeting tables, spot dusting display shelves, sweeping/mopping entrance and floors as needed.

• Receive and inspect UPS/FEDEX and LTL shipments delivered to the studio.

• Assist the sales team with the remerchandising schedule to keep the studio fresh and accessible including removing discontinued merchandise.

• Assist Logistics team as needed with tasks associated with warehouse operations including but not limited to receiving & inspecting shipments when needed.

• Follow Onyx Studio policies and procedures.

Courntey - helped with front windows & flat lays (content for IG) - coordinated windows & flat lay.

SKILLS

• Provide superior customer service to all.

• Proficiency in English

• Solid and respectful communication and interpersonal skills

• Detail oriented is a MUST

• Strong organizational & time management skills are also a MUST

• Friendly, helpful, confident and engaging personality with a Team Work mindset.

• Flexible mindset to manage a range of responsibilities and tasks from day to day.

• MAC computer

• High school degree

BENEFITS

• Health Insurance

• Paid Holiday

• Paid Vacation

• Paid Flex Days after 1 year

• 401k/Match

• Parking Garage Pass

SCHEDULE
Onyx Studio showroom hours are M - F, 9am to 5pm.

Job Type: Full-time in studio. This role is not for remote seeking applicants.

Pay: $22.00 - $24.00 per hour

Expected hours: 40 hrs. per week